FAQs
How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 3–12 business days depending on your location.
Can I track my order?
Yes. Once your order ships, you'll receive a tracking number by email.
What is your return policy?
We offer a 60-day return policy. Contact us before returning your order so we can provide return instructions.
What payment methods do you accept?
We accept all major credit and debit cards along with other secure payment methods displayed during checkout.
How can I contact customer support?
Email us anytime at:
Where are you located?
ThePureWellCo. LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States